Topic: Totally Confused – EngineThemes

  • Its been 5 days of trying to get this site to mimic yours and I simply just don’t get it, I truly believed when I bought it that the site would have data intact that allowed the user to see how the projects etc populated the site. If you were to tell me be prior to buying that purchases would be have to rebuild the site through experience then “No” i would have left it alone…Ive bought other templates and went straight to swapping out images….but this site has me beaten hands down!

    I am in total agreement with you, and I am happy (sorry) to hear that someone else is encountering the same thing.

    The user’s guide is utterly useless.  Nothing is explained.  I cannot change the background slider for the life of me.  Maybe I’m stupid, but WordPress sucks.

    Admin: instead of relaying a ridiculous instruction like see 4.3 in the manual, why not provide some more useful instructions here on how to do something.

    Totally frustrated–and confused!

    I’ve figured out quite a bit since yesterday.  Feeling better!  Follow the user’s guide instructions carefully is all I can say.

    hello,

    We provided .xml file for you to just change data easily so you need to import that .xml file..

    thanks

    Thanks for replying, but it would be of tremendous help if you simply provided a few additional instructions or steps when you reply.

    What do you mean, you provided an .xml file? Where is it? How do I import it? Is this file included in the original zip file?

    Take the perspective of your clients–those of us who purchased your work–and recognize that you need to break down your industry jargon so that we can enjoy your theme.

    I see the shortcodes file in the downloaded zip file, but I can’t upload it to WP. I read the user’s guide and it makes sense, but when I choose it for uploading it won’t work because the shortcodes file itself is not a zip file.

    Will you please help?

    Hi,

    1. The user’s guide is utterly useless. Nothing is explained.
    this is the reason why we have a support forum, you can ask any questions if you can’t find any answer in our documentations..

    2. I cannot change the background slider for the life of me.
    here: 4.2 How to Create Project Image Slider and 4.3 How to Create Project as Background slider

    3. Maybe I’m stupid, but WordPress sucks.
    You need to familiarize WordPress first before saying that, you decided to use WordPress as your platform so you need to familiarize it.

    4. Worst Template Ever!
    It’s your opinion, sorry about that…

    5. What do you mean, you provided an .xml file? Where is it? How do I import it? Is this file included in the original zip file?
    It is included in your download package, xml file is “arch.wordpress.2013-xx-xx” something like that, just import it, change url path and your ok..

    6. When I choose it for uploading it won’t work because the shortcodes file itself is not a zip file.
    you have 2 options to upload the plugin: 1. copy and paste it here “wp-contents/plugins/” 2. if it’s not zip you can zip it and upload..

    I hope I answered all your questions

    thanks

    Can I pay you to do some custom dev to the project gallery, they want the project gallery image to take up the entire screen as opposed to opening up a small iframe in the center of the screen…time is tight though.

    thanks in advance